Edgeley House Nursing Home in Whitchurch
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However, a paid subscription allows more information to be added and as a result a higher profile score. We think it’s important you have detailed, comprehensive information so that you can decide which care providers to shortlist. Residents are encouraged to keep active, both mentally and physically and an activities coordinator supports staff in this.
People told us that they felt able to raise any issues with the manager or staff should they have any concerns. Staff spoke of their awareness of how to keep people safe from harm. Staff told us about the training that the home had arranged for them to attend so that they would recognise abuse and how to report it. A new acting manager had been appointed and on the day of the inspection the acting manager had been in post for two weeks. The acting manager was aware of some of the shortfalls we had identified and was in the process of developing an action plan to address these.
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Edgeley House provides personal and nursing care for up to 60 people. At this inspection 30 people were living there some of whom were living with dementia. Weston House is one of Springcare’s residential homes and is situated near the centre of the small market town of Whitchurch, Shropshire.
We found at this inspection the provider had taken the necessary measures to ensure the premises were safe and suitable to meet people’s needs. During our visit we spoke with eight people who used the service, five staff, a relative and two senior managers. Most people living at the home were unable to verbally communicate their views and experiences. We therefore spent some time in one of the lounges to carry out a short period of observation of activity. The general mood of people in the lounge at this time was calm and we observed staff interact with people in a relaxed and unhurried manner. We visited Edgeley House to check on the care and welfare of people living at the home.
CQC Rating for Edgeley House Care Home
One person told us that they were comfortable and everyone we spoke with said that they felt safe. Staff told us that care plans were currently being updated with their involvement. We saw that care plans were up to date and reflected people's needs. The people who lived in this home they told us that they felt able to raise any issues about which they had concerns with the manager or one of the staff. People who lived in the home told us that they felt able to raise any issues with the manager or staff should they have any concerns. Staff talked of their awareness of how to keep people safe from harm.
Our caring, compassionate and highly professional teams will give residents and their families all the time and support they need. The people that make up out team are very professional and caring in a very down-to-earth way. They really get to know our residents, and this is made easier because we have open access 24 hours a day for relatives. Edgeley House Care Home is situated in Whitchurch, a thriving market town in Shropshire, two miles east of the Welsh border, with pleasant parks, lots of independent shops and good transport links. If you are looking for care, if you think a family member needs support, or if you want to know what services are available for carers, find the information you need in the pages below.
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Edgeley House sits in its own grounds, with a long drive set in well-maintained and attractive gardens. Our home has recently been refurbished, but has retained the nice homely feel that greets all our visitors. Edgeley House Care Home offers Dementia, Mental Health, Older People (65+), Palliative Care and Younger Adults care. They help with monthly birthday parties, have extra activities such as pie socials and other parties and activities throughout the year with many different themes. Any money raised by our Manor Auxiliary goes toward buying items that can be used and enjoyed by all the residents.
This was in response to recent concerns about how people were being looked after. Althouh we found the home to be compliant with the outcomes that we reviewed during our visit, we did not look at the outcome relating to records. We had previously made a compliance action against this outcome and therefore we could not say that the home was fully compliant.
Care
We saw that one person who was unable to get out of their bed, had no visual or auditory stimulation. Staff told us that they popped in to see the person when they could. The regional and area manager fully supported our findings and told us that that they had identified that improvements were needed in this area. They also explained reasons why activities were not being carried out regularly. They had an action plan to address this issue and we will monitor this. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory.
– there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. The expectation is that providers found to have been providing inadequate care should have made significant improvements within this timeframe. A registered manager is a person who has registered with the Care Quality Commission to manage the service. We talked with people who lived in the home and they said that they were well looked after.
At our previous inspection in May 2014, the provider was in breach of the regulation relating to the suitability of the premises. Those people also told us that they felt safe living in this home. They were very complimentary about the people who work in the home saying such things as, “They all work very hard.
Two people showed us a letter that they had received from the acting manager inviting them to a meeting. Records were in place to monitor people’s body weight and where necessary referrals were made to a dietician or speech and language therapist to provide additional support. We have therefore encouraged every provider to open their ‘online windows and doors’ to help you make an informed choice. The profile score is a measure of how much information has been provided. Church House Care Home is located just outside of the town of Nantwich in Cheshire.
Residents can participate in day-to-day activities that they may have done at home, such as folding washing, setting the table and buttering bread. This helps to give them a sense that Edgeley House is their home. It might be for tasks such as eating or washing, or simply for extra company – somewhere to enjoy activities and spend time with friends in a safe and supportive environment. Below are some of the most popular locations for nursing, residential, home and live-in care support, click to find out more about the support offered in these areas.
When people could not make decisions for themselves staff understood the steps they needed to follow to ensure their rights were upheld. People were involved in the day to day running of their home and attended regular resident meetings. Every registered care provider in the UK can claim a free listing on Autumna.
They told us about the training that the home had arranged for them to attend so that they would recognise abuse and how to report it. We had received concerns from the Clinical Commissioning Group about the lack of wash areas to meet people’s needs. On the day of our inspection the nurse in charge confirmed one shower room was available for 36 people. This meant there were insufficient wash areas available for people to access. The CCG also raised concerns about the cleanliness and hygiene standards within the home. We found that some areas of the home were unclean but this was also compromised by refurbishment taking place on the day of our inspection.
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